We’re hiring a new Community Manager!

Read the job specification to see if this is a good fit for you. Our ideal community manager is someone who is outgoing and loves to connect with people.

This is a remote part-time position but may lead to full time in the future.

Please only apply if you are truly interested in serving the community of Mel Wells.

We are an organisation that is committed to building a diverse, equitable and inclusive environment.
BIPOC are strongly encouraged to apply.

You will be working inside Mel’s 3 Facebook Groups for her programs, Feminine Force and Intuitive Eaters Academy, and her membership, The Goddess Collective, to engage with the community, organise “virtual” hangouts to connect our Goddesses, becoming their spiritual cheerleader on their journey, and have a hands-on role in improving our customer experience.

Some of what you’ll do:

• Engage with the members of Mel’s Facebook Groups to ensure that they are seen, heard, and responded to as they share their lessons, practices and “aha” moments from the programs/membership
• Organise “virtual hangouts” with the members of each program/membership so that the community can truly connect with one another in a judgment-free, no-stress and safe environment
• Establish ways in which we can engage with our non-Facebook users so they experience the goodness of our community without the need to be inside a group
• Work in collaboration with the executive assistant to support the  monthly community newsletters/post community shout-outs for members who are seeing those big transformations
• Curate monthly reports to see what is and isn’t working inside the community so that we are constantly upgrading our Goddesses experience

Programs you’ll be working on initially:

• The Goddess Collective
• Intuitive Eaters Academy
• Feminine Force

If you’re a superstar when it comes to all the above, and if you’re looking for a fulfilling, expansive job with a close-knit team around the world, we want to meet you!</span

Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

You are someone who enjoys helping build, grow and manage our brand’s online communities. You enjoy working in teams using analytics tools to monitor social media outlets, online forums and blogs. You are passionate about Mel’s work and are truly interested in finding out what people are saying about Mel Wells and find creative ways to see how we can show up more for our online community.

We are looking for someone who is deeply committed to personal development and inner work to be able to support our members in space holding and their transformational journey.

• Working with our Customer Happiness Manager to improve the customer experience
• Working with our Executive Assistant to develop our accountability program for The Goddess Collective
• Reporting to our Operations Manager to discuss monthly findings
• Supporting our Social Media Manager when curating the most high-engaging posts for our various communities
• Moderating discussions inside the communities and removing any posts that don’t adhere to our guidelines
• Taking part in the programs/membership to engage authentically with our community (and to support your own journey!)
• Organising “virtual hangouts” to suit most time zones, ensuring that the sessions will motivate members to engage and connect
• Curating community posts/emails to ensure each member is being checked in with throughout their journey

You have proven work experience as a community manager. You have experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter). You have the ability to identify and track relevant community metrics (e.g. repeat attendance at events). You have excellent verbal communication skills. You have excellent writing skills. You have hands-on experience with social media management for brands. You have the ability to interpret website traffic and online customer engagement metrics. You have knowledge of online marketing and marketing channels. You give attention to detail and are able to multitask.

You do not enjoy engaging in meaningful conversations, you do not love doing research and keeping on top of news and trends, you aren’t confident in holding space for a community.

This role will start in August 2021.

We would prefer it if you are based in the US time zone.

This is a long term position. We are looking for someone that wants to grow with us over time.

The payment will be a per hour rate to be negotiated on contracting.

Benefits

Work from anywhere – this is a virtual position unless otherwise specified for certain projects.

Joining us on an annual creative team-building retreat to help the team bond and let creative juices flow!

Access to Mel’s leading programs before anyone else.*

If this sounds like your dream job, we’d love to hear from you.

*Program access to be agreed in advance with Mel.